Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

VulcanSea
NIF: 42218395D
Postal address: Plaza Morro Jable Edif Roque Ansite P5 2A
Registered in the Mercantile Registry of Las Palmas
Phone: +34 689 80 82 02
Email: juanfrancisco10@hotmail.es
Website: https://vulcanseacanarias.com/

You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the modifications.


IF YOU BELONG TO ANY OF THE FOLLOWING GROUPS, PLEASE CHECK THE INFORMATION:

+ WEB OR EMAIL CONTACTS

What data do we collect through the website?

We may process your IP, operating system, or browser, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself to contact you if necessary.

For what purposes will we process your personal data?

  • To respond to your queries, requests, or petitions.
  • To manage the requested service, answer your request, or process your request.
  • To send information via electronic means related to your request.
  • To send commercial or event information electronically, if there is express authorization.
  • To carry out analyses and improvements on the Web, about our products and services.
  • To improve our commercial strategy.

What is the legal basis for the processing of your data?

The acceptance and consent of the interested party: in those cases where to make a request it is necessary to fill out a form and click the submit button, doing so necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy.

All our forms have the symbol * in the mandatory data. If you do not provide these fields or do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula:
“□ I am over 14 and I have read and accept the Privacy Policy.”


+ SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

  • To answer your inquiries, requests, or petitions.
  • To manage the requested service, answer your request, or process your request.
  • To interact with you and create a community of followers.

What is the legal basis for the processing of your data?

The acceptance of a contractual relationship in the corresponding social media environment, and according to its Privacy policies:

How long will we keep your personal data?

We can only consult or delete your data in a restricted way by having a specific profile. We will treat them as long as you allow it by following us, being friends, or “liking”, “following”, or similar.

Any rectification of your data or restriction of information or publications must be done through your profile or user settings on the social network itself.


DO WE INCLUDE THIRD-PARTY PERSONAL DATA?

No, as a general rule we only process the data provided by the owners. If you provide us with third-party data, you must first inform and request their consent, otherwise, you exempt us from any responsibility for the breach of this requirement.


WHAT ABOUT DATA FROM MINORS?

We do not process data from children under 14 years of age. Therefore, refrain from providing them if you are not that age or, where appropriate, from providing data from third parties who are not that age. VulcanSea disclaims any responsibility for the breach of this provision.


WILL WE COMMUNICATE ELECTRONICALLY?

They will only be made to manage your request if it is one of the contact means you have provided.

If we make commercial communications, they will have been previously and expressly authorized by you.


WHAT SECURITY MEASURES DO WE APPLY?

You can rest assured: we have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of the technology to avoid the loss, misuse, alteration, unauthorized access, and theft of Personal Data.


TO WHOM WILL YOUR DATA BE DISCLOSED?

Your data will not be transferred to third parties, except by legal obligation. Specifically, they will be communicated to the Tax Administration and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the treatment necessary for the execution of the agreement.

In the case of purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or treated in its environment, always with maximum security.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.

Any international data transfer when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.


WHAT RIGHTS DO YOU HAVE?

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. It is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent control authority if you believe that we have not attended to you correctly.
  • To revoke consent for any treatment to which you have consented, at any time.

If you modify any data, we appreciate that you communicate it to us to keep them updated.


DO YOU WANT A FORM FOR THE EXERCISE OF RIGHTS?

We have forms for exercising your rights, ask us by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be electronically signed or accompanied by a photocopy of the ID.
If someone represents you, you must attach a copy of their ID or have them sign it with their electronic signature.

The forms can be presented in person, sent by mail, or by email to: juanfrancisco10@hotmail.es


HOW LONG DOES IT TAKE US TO RESPOND TO THE EXERCISE OF RIGHTS?

It depends on the right, but at most within one month from your request, and two months if the matter is very complex, and we notify you that we need more time.


DO WE USE COOKIES?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the start of our website.


HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

  • While the relationship is maintained.
  • Once the relationship ends, the data will be kept for the time required by the applicable laws, including potential legal responsibilities.
  • Data will be kept as long as the warranty of products or services is in force, to attend to possible claims.